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1mg FAQs
How do I order from 1mg.com?
To order from 1mg.com, you need to follow these steps:
- Login or Sign Up on the 1mg website or app.
- Use the Quick order feature or search for the medicines or health products you need.
- If you are ordering prescription medicines, you will need to Upload Prescription. Make sure the image of the prescription is clear and includes details of the doctor, patient, and clinic visit date.
- After uploading the prescription, you can proceed to checkout.
- Your order will be delivered to your specified address.
Please note that all products displayed on 1mg are procured from verified and licensed pharmacies. Your safety is their top priority. They offer free home delivery in over 1800 cities across India. You can also order Ayurvedic, Homeopathic, and other Over-The-Counter (OTC) health products.
About 1mg.com Prices and Cost?
1mg.com, also known as Tata 1mg, is an online pharmacy and healthcare platform. They offer a wide range of Prescription and OTC medicines. They also provide health checkup packages with discounts up to 50%. For instance, the Good Health Smart Package is priced at ₹399, down from ₹800. The Comprehensive Gold Full Body Checkup is available for ₹2199, reduced from ₹4398.
In addition to these, 1mg.com offers a subscription plan starting at ₹46 per month. Subscribers can enjoy benefits such as an extra 4% discount on all prescription medicine purchases, extra 1% NeuCoins on all orders, free shipping on orders above ₹149, and free E-consultation from experts around 26 different specialties.
Please note that prices may vary based on the product, location, and availability. It's always a good idea to check the latest prices on the 1mg.com website..
About 1mg.com Popular Products and Services?
1mg.com is an online platform that offers a wide range of products and services. Some of the popular categories include Over the Counter (OTC) healthcare products, Ayurveda products, Homeopathy products, Vitamins & Nutrition, Personal Care, Healthcare Devices, and Diabetes Health Conditions. They also provide products for Elderly Care, Skin Care, Immunity Boosters, Healthy Snacks & Drinks, Women Care, Hair Care, Protein Supplements, Baby Care, Oral Care, Activity Tracker, Sanitizers & Handwash, Nebulizers & Vaporizers, and Weight Management. In addition to these, they offer home delivery of medicines in over 1800 cities across India. The platform also provides Pathology Tests with discounts up to 70%. They have a wide range of Prescription and OTC medicines available for online order with free home delivery and exciting offers in 100+ cities like Delhi, Mumbai, Bangalore, Kolkata, Hyderabad, Gurgaon, Noida, Pune, etc. They also have a section for bodybuilding supplements, home medical and baby, elderly care, nutrition, personal care, chronic care, vision care, and skincare.
What are the top selling products on 1mg.com?
The top selling products on 1mg.com include a wide variety of items. Some of the popular categories are Nutritional Drinks, Healthcare Devices, Ayurveda, Vitamins & Supplements, Sexual Wellness, Diabetes Care, Skin Care, Immunity Boosters, Elderly Care, Homeopathy, Healthy Snacks & Drinks, Women Care, Hair Care, Protein Supplements, Baby Care, Oral Care, Activity Tracker, Sanitizers & Handwash, Nebulizers & Vaporizers, and Weight Management. Some of the best selling brands include Dabur, Baidyanath, Dhootapapeshwar, Aimil, Zandu, Kapiva Ayurveda, Patanjali, and Himalaya. Top selling herbs include Ashwagandha, Aloevera, Giloy or Guduchi, Shilajit, and Brahmi. They also offer a range of personal care products and pathology tests. However, for the most accurate and up-to-date information, it's best to check the 1mg.com website directly.
How can I order medicine from 1mg.com?
To order medicine from 1mg.com, you need to follow these steps:
- Login or Sign Up on the 1mg website or app.
- Select the Quick order option.
- Upload your prescription. Make sure the image is clear and includes details of the doctor, patient, and clinic visit date. The medicines will be dispensed as per the prescription.
- After uploading, your prescriptions will be shown. You can proceed with the order.
- You can get free home delivery in over 1800 cities across India.
Please note that government regulations require a valid prescription for ordering medicines. You can also order Ayurvedic, Homeopathic, and other Over-The-Counter (OTC) health products. Your safety is 1mg's top priority. If you have any issues, you can track your order on the 1mg platform.
About 1mg.com Payment Method?
1mg.com offers multiple payment methods. You can pay using Wallets such as Paytm, AmazonPay, Mobikwik, AirtelMoney, Freecharge, OlaMoney, JIO Money, PhonePe, and MPESA. They also accept payments through UPI – BHIM and GooglePay. All debit and credit cards are accepted. Additionally, they offer Cash on Delivery for offline payments. There are no charges levied for these payment methods. Please note that the availability of these payment methods may vary based on your location and the specific terms and conditions of 1mg.com.
What is 1mg.com?
1mg.com is India's leading online pharmacy and healthcare platform. It offers a wide range of prescription and over-the-counter (OTC) medicines, health products, personal care items, and more. You can order medicines online with free home delivery and avail discounts and offers. The platform also provides diagnostic services from certified labs and online doctor consultations. It aims to make healthcare a hassle-free experience by delivering allopathic, ayurvedic, homeopathic medicines, vitamins & nutrition supplements, and other health-related products at your doorstep. It also offers lab tests online for hassle-free, home sample collection service, and you can get the reports online. The platform is present in 1000+ cities across India.
How do I contact customer support at 1mg.com?
You can contact the customer support at 1mg.com in several ways. You can reach out to them via their Chat support. You can also contact them through their Complaint Number: 18002122323 (for lab tests), 18001021618 (Cancer Care helpline). Additionally, you can send them an email at care@1mg.com.
1mg.com Return Policy?
The Return Policy of 1mg is as follows:
- 'Return' means an action of giving back the product ordered at the 1mg portal by the consumer.
- The following situations may cause the action of return of a product:
- Product(s) delivered do not match your order
- Product(s) delivered are past or near to its expiry date (medicines with an expiry date of less than 03 months shall be considered as near expiry)
- Product(s) delivered were damaged in transit (do not accept any product which has a tampered seal)
- If the product that you have received is damaged, then do not accept the delivery of that product. If after opening the package you discover that the product is damaged, the same may be returned for a refund. Please note that a replacement for all products cannot be promised as it will depend on the availability of the particular product, in such cases a refund will be offered.
- You may raise a Return request with their customer care within 07 (Seven) days from the delivery of the product. 1mg reserves the right to cancel the Return request, if the customer reaches out to 1mg after 7 days of delivery.
- Upon receiving your Return/Refund request, 1mg shall verify the authenticity and the nature of the request. If 1mg finds that the request is genuine, it will initiate the Return and Refund process. 1mg shall process the refund only once it has received the confirmation from the vendor concerned in respect of the contents of the product relating to that refund.
The Shipping Policy of 1mg is as follows:
- 1mg currently delivers medicines in Delhi NCR, Chennai, Hyderabad, Lucknow, Agra, Indore, Bhopal, Bengaluru, Jaipur, Kolkata, and Ahmedabad only.
- They service orders 7 days a week. In case of any delay, their agent will inform you on a priority basis.